Payment Options

As a member of Clay Electric, you have a variety of ways to make your electric bill payment. The choice is yours. Simply choose the payment option that's best suited for you based upon your individual preferences.

Electronic Payments

You can make an immediate electronic payment by bank draft on the co-op's website or by calling your local district office. If you prefer to handle the transaction over the phone, call your local district office and use the interactive voice answering system. You do not have to talk with a customer service representative to make an electronic payment on the phone. To perform a transaction you will need your Clay Electric customer number, your checking or savings account number and the routing number of your bank

Pay My Bill (Online Payment)
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If you'd like your payment to be automatically deducted monthly on your bill statement's due date by bank draft from your checking or savings account, the Automatic Monthly Payment Plan should be your choice. You will still receive a monthly bill statement but there will be a notation on the bill statement that there is a bank draft scheduled on the due date. Please note that the Automatic Monthly Payment Plan is not for making an immediate payment or for paying a bill already due. You can sign up online or call/drop by your local district office. You will need your Clay Electric customer number, your checking or savings account number and the routing number of your bank.

Automatic Monthly Payment Plan (Online Signup)
Automatic Monthly Payment Plan brochure and printed application (PDF)

By Mail

Paying a bill by mail is the most traditional way to make a payment. If this is your choice, simply use the payment envelope included with your bill statement each month. Add postage and enclose your payment (no cash please) along with the bottom portion of your bill statement. Allow at least three to five days for delivery.

At Your Local District Office

At most of the co-op's six district offices you can make a payment at the front counter, a drive-thru window or at a drop box. Please note that the drop box allows payments to be deposited 24 hours a day but payments may not be credited until the next working day. The Keystone Heights drop box is located along the circular drive at the visitor's entrance of the central office.

Payment Stations in the Community

The co-op has contracted with Fidelity Express to provide payment stations for paying your electric bill at various businesses such as convenience stores in the co-op's service area. Fidelity Express charges $1 for each transaction. A list of payment locations is available at your local district office and online.

List of Fidelity Express Payment Stations (PDF)