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It's easy to request electric services on ClayElectric.com! This video demonstrates how to submit a request for electric service to an existing location.

Clay Electric is focused on the health and well-being of our members, employees and the communities we serve. Our management team is working to address increasing concerns and... Continue Reading ›

Clay Electric Cooperative’s board of trustees has declared a $12 million Capital Credits refund for members who received service from 1990 through 2018. Capital Credits reflect... Continue Reading ›

With due regard to the safety and health of our members, Clay Electric Cooperative has made the difficult decision to cancel the gathering portion of its 82nd Annual Meeting. The... Continue Reading ›

Co-op members gathered at three trustee district meetings in late January 2020 to select candidates for the co-op’s board of trustees in Districts 2, 4 and 6. Incumbents Kelley... Continue Reading ›

As of 3 p.m. on Wednesday, September 4, the eye of Hurricane Dorian has nearly passed the state of Florida. The forecast calls for tropical storm force gusts and periods of heavy... Continue Reading ›

Billing Questions

What is the “non-taxable fuel amount” printed on my electric bill statement?

Under Chapter 166.231 of the Florida Statutes, the State of Florida allows a municipal or county government to implement a public service tax (sometimes referred to as a "utility" or "municipal" tax) on the purchase of electricity.

Under statutory guidelines, the increase in the cost of fuel to the utility after October 1, 1973 must be excluded from the amount taxed. Therefore, the amount identified on the bill as "non-taxable fuel" represents Clay Electric’s excludable fuel cost when calculating the public service tax.

What is the Access Charge item on my electric bill?

The Access Charge is the component of a member's bill that recovers some of the fixed costs that come directly from serving an individual member, regardless of how much electricity is used. These costs include the cost of the meter, wire and other equipment used to deliver electricity to the home or business, as well as meter reading technology and billing expenses. All utilities have some type of an access charge.