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A forecast team from Colorado State University has predicted an above-average level of activity in the Atlantic basin this hurricane season. The CSU Tropical Meteorology... Continue Reading ›

It's easy to request electric services on ClayElectric.com! This video demonstrates how to submit a request for electric service to an existing location.

Clay Electric is focused on the health and well-being of our members, employees and the communities we serve. Our management team is working to address increasing concerns and... Continue Reading ›

Clay Electric Cooperative’s board of trustees has declared a $12 million Capital Credits refund for members who received service from 1990 through 2018. Capital Credits reflect... Continue Reading ›

With due regard to the safety and health of our members, Clay Electric Cooperative has made the difficult decision to cancel the gathering portion of its 82nd Annual Meeting. The... Continue Reading ›

Co-op members gathered at three trustee district meetings in late January 2020 to select candidates for the co-op’s board of trustees in Districts 2, 4 and 6. Incumbents Kelley... Continue Reading ›

Is my bill correct? It seems high.

There are several reasons why a bill might be high, but the first place to start is to examine the bill itself.

First, verify your meter reading. You can find instructions for reading your meter in the co-op's brochure "How Much Electricity Did You Buy Today?" (PDF). Your meter reading should be a little higher than the reading on your electric bill. Also, bear in mind that when a meter reader is unable to access the property, a bill may be estimated. If estimated, the designation "EST" will show near the top of your bill statement under the column labeled "Previous". Any difference between estimated and actual use will be taken into account the next month when a good reading is obtained and your bill adjusted accordingly. If there are still questions about the reading, please call Clay Electric for further clarification.

Second, check the number of days in the billing cycle. In cases of severe weather or holidays, there may be more days in the billing cycle than normal. Typically the electric bill will cover 30 or 31 days, but at times the billing cycle may include up to 36 days.

Third, consider weather conditions that might have caused an increase. You might like to read our summer and winter tips that will guide you through ways to keep seasonal energy usage down.

Summer Energy Tips Brochure (PDF)

Winter Energy Tips Brochure (PDF)

Fourth, examine possible equipment problems. Culprits that can cause an extreme jump in energy usage are a well pump that has malfunctioned and runs continuously; hot water leaking from faucets, pipes or the water heater; and heating and cooling system problems such as leaking ductwork, compressor malfunctions, a system low in coolant, or a system that is heating and cooling simultaneously.