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The Clay Electric Foundation board has approved seven organizations to be the first recipients of grant funding from the Operation Round Up program. Operation Round Up is a... Continue Reading ›

Clay Electric’s annual vehicle and equipment auction is going on now through Nov. 14. More than 50 vehicles, pieces of equipment and other items are up for auction. Photos and... Continue Reading ›

Consumers for Smart Solar—a diverse, bipartisan coalition of business, civic and faith leaders—today announced that the Florida Electric Cooperatives Association (FECA) has... Continue Reading ›

Governor Rick Scott stopped by Clay Electric Cooperative’s central office Thursday morning to congratulate the employees on their efforts to restore service to members following... Continue Reading ›

Clay Electric will conclude its restoration efforts this evening by 10 p.m., having restored power to more than 73,000 members in a three-day period beginning at 6 a.m. on... Continue Reading ›

Update: At 1:30 p.m., Clay Electric has 994 accounts without power, which means personnel have restored more than 72,000 accounts. At 8:30 a.m.: Clay Electric... Continue Reading ›

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Is my bill correct? It seems high.

There are several reasons why a bill might be high, but the first place to start is to examine the bill itself.

First, verify your meter reading. You can find instructions for reading your meter in the co-op's brochure "How to Budget Electricity/Read a Meter" (PDF). Your meter reading should be a little higher than the reading on your electric bill. Also, bear in mind that when a meter reader is unable to access the property, a bill may be estimated. If estimated, the designation "EST" will show near the top of your bill statement under the column labeled "Previous". Any difference between estimated and actual use will be taken into account the next month when a good reading is obtained and your bill adjusted accordingly. If there are still questions about the reading, please call Clay Electric for further clarification.

Second, check the number of days in the billing cycle. In cases of severe weather or holidays, there may be more days in the billing cycle than normal. Typically the electric bill will cover 30 or 31 days, but at times the billing cycle may include up to 36 days.

Third, consider weather conditions that might have caused an increase. You might like to read our summer and winter tips that will guide you through ways to keep seasonal energy usage down.

Summer Energy Tips Brochure (PDF)

Winter Energy Tips Brochure (PDF)

Fourth, examine possible equipment problems. Culprits that can cause an extreme jump in energy usage are a well pump that has malfunctioned and runs continuously; hot water leaking from faucets, pipes or the water heater; and heating and cooling system problems such as leaking ductwork, compressor malfunctions, a system low in coolant, or a system that is heating and cooling simultaneously.