Clay Electric placed eighth in the 2017 J.D. Power and Associates Electric Utility Residential Customer Satisfaction Study’s Cooperative Segment. The satisfaction score is the... Continue Reading ›
Notification of right-of-way vegetation maintenance will be given on all circuits scheduled for re-clearing. Clay Electric will include a right-of-way tree vegetation maintenance notification with your monthly electric bill statement prior to beginning the maintenance work. Clay Electric’s Vegetation Management may also use some other methods of notification, such as leaving a door hanger on your door or gate, by telephone, or personal contact whenever we find members at home. However, notification and personal contact is not always possible as some vegetation maintenance crews, such as mowing crews, spraying crews, pre-cycle maintenance crews, and some pruning crews move quickly through an area. Often, if no one is home when personal contact is attempted, and the pruning is routine (same kind of tree maintenance procedure performed during the previous reclearing cycle), the crew may re-clear vegetation while they are on-site without actually speaking with the member or property owner. Vegetation Management has a right-of-way notes program for those members who require they be notified before right-of-way vegetation maintenance is performed. They can have their accounts and property flagged by contacting Clay Electric’s Vegetation Management at (800) 511-5998 with their customer number and account information.