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Clay Electric placed eighth in the 2017 J.D. Power and Associates Electric Utility Residential Customer Satisfaction Study’s Cooperative Segment. The satisfaction score is the... Continue Reading ›

The 2017 hurricane season begins June 1, and while forecasting agencies have predicted a slightly below-average level of hurricane activity this year, it only takes one storm to... Continue Reading ›

Clay Electric received a wave of reports of telephone scam attempts on Friday, April 28. The cooperative once again reminds its residential and commercial members that it does not... Continue Reading ›

A forecast team from Colorado State University has predicted a slightly below-average level of activity in the Atlantic basin this hurricane season. Phil Klotzbach and Michael... Continue Reading ›

Clay Electric Cooperative’s members re-elected three members to the board of trustees during the co-op’s 79th annual meeting on March 30, 2017 at the cooperative’s central office... Continue Reading ›

Clay Electric’s 79th Annual Meeting is Thursday, Mar. 30, 2017 in Keystone Heights. Members will find it to be an activity-filled day. There will be health screenings, a... Continue Reading ›

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Billing and Payment Options

Payment Information

Payment Options

As a member of Clay Electric, you have a variety of ways to make your electric bill payment. The choice is yours. Simply choose the payment option that's best suited for you based upon your individual preferences.
Payment Method Comparison Chart

Credit Score

Your Clay Electric credit score is determined by a credit check at account connection and if you have any credit events while receiving service. By knowing what the rules are, you can keep your credit in good standing.

 

Payment Plans

Automatic Monthly Payment Plan

The Automatic Monthly Payment Plan offers you the convenience of having your electric bill payment automatically withdrawn from your bank account on the payment due date. You save the expense of a postage stamp or a special trip to your district office. You don’t have to worry about mail delivery and you can be assured that your monthly payment will be credited to your account on time. Sign up by logging in to your account and selecting “Payment Options.”

Budget Billing Plan

The Budget Billing plan is a special fixed payment plan which provides participating members with predictable bills. By knowing the amount of your electric bill each month, budgeting becomes easier.

Senior Plan

The Seniors Plan is a special payment plan which provides participating members control over when their electric bills are due. The Plan takes into consideration that members may receive Social Security, retirement or disability checks on a date that doesn't always coincide with the due date of their current electric bills.

 

Other Services

eBill

Clay Electric’s eBill program sends your bill directly to your email address instead of through the mail. You’ll receive your bill earlier and cut down on clutter, plus you’ll be able to view your bill anywhere you receive email. Just log in to your account, click on Electronic Billing, and check the box for “yes.”

Residential Guaranty Agreement

The Residential Guaranty Agreement is a way for residential members who do not pass Clay Electric’s utility credit check to establish electric service without paying the $250 deposit. Another residential member can serve as a guarantor to help establish credit for electric service.

Third-Party Notification

Clay Electric's third party notification service can help prevent an unexpected disconnection of your electric service or the electric service of someone close to you who needs special assistance.

Medically Essential Service

Clay Electric’s Medically Essential Service is designed to help members who are dependent upon electric-powered life-support equipment in the event of a planned power outage or a delinquent bill. 

Remote Meter Reading

Remote Meter Reading enables a co-op meter reader to read the meter at most locations without entering the homeowner's property.