KEYSTONE HEIGHTS, Fla. – Clay Electric Cooperative recently honored four employees for outstanding achievement in 2013 that reflected well on themselves and the cooperative. Awards were presented in four categories: internal customer service, external customer service, community service and Samaritan. One employee was selected from among the four award recipients as the 2013 Employee Recognition Award winner.
The four award recipients are Marsha Douglas of the Palatka District; Dawn Monaghan of the Human Resources, Safety and Training Department; Barbara Cato of the Salt Springs District; and Billy Coursey of the Keystone Heights District.
Douglas, office services coordinator for the Palatka District, received the external customer service award. She has worked for the co-op for nearly 30 years. Several co-workers wrote praise-filled nominations for Douglas, pointing out that she frequently goes above and beyond to assist members. According to co-workers, Douglas shows compassion for members and truly cares for them.
Douglas was also selected as the 2013 Employee Recognition Award winner. She received the overall Recognition award during a presentation by General Manager/CEO Ricky Davis at the co-op’s Annual Meeting on March 20.
Monaghan, administrative assistant in Human Resources, was awarded a Recognition award in the internal customer service category. Monaghan has been with the co-op for 18 years. In nominating her, co-workers described her as not only helpful and caring, but that she is always cheerful and pleasant. They said Monaghan was diligent in finding solutions to issues in a timely manner. “The smile in her voice can be contagious,” one person wrote on the nomination form.
Cato, a customer service representative in the Salt Springs District, was awarded recognition in the community service category. Cato has been with the co-op for 29 years. She was nominated by several co-workers for taking an active role in several community events. Cato is president of the Salt Springs VFW Ladies Auxiliary and has organized family fun days, food basket drives and back-to-school events. She has worked to provide assistance to the less fortunate and to make the holidays brighter for everyone in the community.
Coursey, a meter reader in the Keystone Heights District, was honored with a Recognition award in the Samaritan category. He has worked for the co-op for almost 30 years. Coursey was nominated by co-workers who learned that he had helped save a member’s life when he happened upon him while reading meters. Not only did he help the member, but he returned later in the day to check on the man and sat and talked with him for a while. Coursey’s co-workers praised his actions and felt that he was worthy of recognition.
Each winner was recognized at his or her department meeting in March. The award winners, nominated by co-workers, were chosen by a panel of previous winners. This is an annual program at Clay Electric and all employees are eligible and encouraged to nominate their colleagues.