Clay Electric placed eighth in the 2017 J.D. Power and Associates Electric Utility Residential Customer Satisfaction Study’s Cooperative Segment. The satisfaction score is the... Continue Reading ›
Update: As of 12:25 p.m. today, Clay Electric has 55,100 accounts out of power, down from 73,228 at 5:30 a.m. Personnel have restored 18,128 accounts this morning. A large amount of trees, limbs and other debris must be cleared from the lines so personnel can make repairs. All available Clay Electric personnel and hundreds of personnel from other cooperatives and contractors are working to restore power.
8:30 a.m.: Beginning at 6 a.m. on Saturday, Oct. 8, more than 150 Clay Electric Cooperative personnel, along with help from nearly 500 construction and right-of-way personnel from other cooperatives and outside contractors, began a major effort to restore service to members that were impacted by Hurricane Matthew.
“We’ll have a small army of construction personnel helping us get the power back on,” said Wayne Mattox, communications manager for Clay Electric.
At 8:30 a.m. Saturday, 70,408 members (41 percent of Clay Electric’s membership) were without power. The hardest hit areas were Clay County with 31,974 outages and Putnam County with 15,471.
Prior to the storm nearing the Florida coastline on Thursday, Oct. 6, Clay Electric requested help from other cooperatives and contractors to help with restoration efforts.
A total of 360 construction personnel and 120 right-of-way personnel are joining forces with more than 150 Clay Electric employees to begin damage assessments and restoration efforts Saturday morning.
To report an outage, members are encouraged to go to Clay Electric’s website. Members can report an outage by calling 888-434-9844, but this line may be busy due to the high volume of calls expected.
A Power Outage map is available on the cooperative’s website which shows the number of outages by county and district.