Clay Electric personnel continues efforts Wednesday evening, July 7, to restore service to members who were impacted by Tropical Storm Elsa. As of 8 p.m., 1,836 members remained... Continue Reading ›

Clay Electric Cooperative is grieving for a lost friend and co-worker. Lineworker William “Ziggy” Ziegenfelder, 56, passed away while working in the co-op's Gainesville service... Continue Reading ›

Vehicles from our fleet are currently up for auction online and more will be available in the coming weeks. Three auctions will take place; two will feature small fleet vehicles... Continue Reading ›

A forecast team from Colorado State University has predicted an above-average level of activity in the Atlantic basin this hurricane season. The CSU Tropical Meteorology... Continue Reading ›

The 83rd Annual Meeting video report is now available. You’ll hear remarks from the president of the Board of Trustees, Susan Reeves; General Manager Ricky Davis' report; and the... Continue Reading ›

Due to ongoing concerns surrounding the spread of coronavirus, the co-op has made the difficult decision to cancel the gathering portion of Annual Meeting for the second year in a... Continue Reading ›

Commercial and residential accounts targeted by attempted scams

Clay Electric has received reports that two commercial accounts it serves in Clay County were the target of attempted scams. The two businesses report that someone claiming to represent the co-op contacted them about making payment on an overdue bill. In one case, a payment for more than $2,000 was requested, and the caller wanted the money “wired.”

Clay Electric encourages the businesses it serves to be very suspicious of anyone who calls and claims he or she represents the co-op and wants to be paid for an overdue bill. The cooperative does not collect past due amounts in this manner.

“If the caller asks you to wire money or use a prepaid debit card, that’s a red flag,” said Bruce McHollan, director of Clay’s Information and Communication Technology Department. “If you have any doubt at all, hang up and call Clay Electric at 800-224-4917 and confirm if any payment is due. Clay Electric sends a reminder letter and makes an automatedreminder call when bills are past due.”

The co-op’s residential members have also been targeted lately by scammers. Last month, a member in the Lynne area received a call from someone claiming to be from Clay Electric who was attempting to collect a past due bill related to a recent rate increase. In another incident, a member was approached at home by two men who told the member they were contractors for Clay Electric and they were there to check her windows. She called Clay Electric and was told Clay doesn’t have contractors “checking windows” and that she should call the sheriff’s office. The two men left the area.

“If a member has an overdue bill, he or she will likely receive a call from our automated phone messaging system as a reminder to call the cooperative to arrange payment. They’ll also receive a courtesy notice in the mail,” said John Bennett, member relations representative in the Salt Springs office. “Members should not share confidential personal information over the phone.”

Bennett said Clay field personnel wear uniforms and carry identification, and can be asked for ID if members have any questions about who they represent. Contractors working for Clay are also properly identified and can provide ID if asked. Clay Electric also does not call its members to solicit home visits to check on windows or other items.