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Clay Electric placed eighth in the 2017 J.D. Power and Associates Electric Utility Residential Customer Satisfaction Study’s Cooperative Segment. The satisfaction score is the... Continue Reading ›

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Tropical Storm Colin to bring heavy rain, wind

Tropical Storm Colin is expected to bring heavy rains and gusty winds to Northeast Florida tonight through Tuesday morning, with the likelihood that members of Clay Electric Cooperative will experience some scattered power outages.

The cooperative is urging members to prepare for the possibility of power outages this evening as Tropical Storm Colin’s wind gusts to over 50 mph reach Northern Florida. Members who live in flood prone areas should take precautions, since Colin is also expected to bring heavy rains to some portions of Northern Florida this evening and tomorrow.

Clay Electric will have all available personnel ready to respond to power outages because the cooperative is committed to restoring power as quickly and safely as possible.

Clay Electric is encouraging members to check their storm preparations and consider the likelihood that power outages will occur. Members who are dependent on electrically powered medical equipment should make plans to have an alternate power supply available. Members who have portable generators are encouraged to review safe operating procedures and not operate a generator in enclosed rooms since the exhaust gas they produce contains dangerous carbon monoxide. Members can visit Clay Electric’s website (clayelectric.com) for more storm preparation tips and information.

Members are asked to NOT report their power outages on Clay Electric’s Facebook page. Members can report power outages by calling 1-888-434-9844 or going to the cooperative’s mobile-friendly outage reporting page (outagereport.clayelectric.com). Members can also monitor power outages that are occurring in the cooperative’s 14-county service area by visiting the co-op’s outage map (outagemap.clayelectric.com).

Clay Electric also encourages members to be extra careful following the storm’s passage, since there could be power lines on the ground that may still be energized. Members should call 9-1-1 if they observe a situation that may threaten the public’s safety.

This spring, Clay Electric reviewed its Emergency Operations Plan to ensure that supplies and inventories of restoration materials are on hand, and that all personnel are prepared to do damage assessments and begin restoration work as soon as conditions allow.

“The fact that a tropical storm is headed our way should serve as a reminder that it’s important to have a storm preparedness plan in place to deal with the inconveniences of a loss of power,” said Wayne Mattox, manager of Clay Electric’s Communications Division. “We have lots of information to help our members create a storm preparations plan.”