Clay Electric personnel continues efforts Wednesday evening, July 7, to restore service to members who were impacted by Tropical Storm Elsa. As of 8 p.m., 1,836 members remained... Continue Reading ›

Clay Electric Cooperative is grieving for a lost friend and co-worker. Lineworker William “Ziggy” Ziegenfelder, 56, passed away while working in the co-op's Gainesville service... Continue Reading ›

Vehicles from our fleet are currently up for auction online and more will be available in the coming weeks. Three auctions will take place; two will feature small fleet vehicles... Continue Reading ›

A forecast team from Colorado State University has predicted an above-average level of activity in the Atlantic basin this hurricane season. The CSU Tropical Meteorology... Continue Reading ›

The 83rd Annual Meeting video report is now available. You’ll hear remarks from the president of the Board of Trustees, Susan Reeves; General Manager Ricky Davis' report; and the... Continue Reading ›

Due to ongoing concerns surrounding the spread of coronavirus, the co-op has made the difficult decision to cancel the gathering portion of Annual Meeting for the second year in a... Continue Reading ›

Contact Us

Who/Where to Contact at Clay Electric

If you need an email response, set your filter and/or spam blocker to accept mail from @clayelectric.com

Services/General Inquiries

If you have a question concerning payments, billing, service or power restoration,
check the FAQ page for answers to frequently asked questions.

You may also select one of the following most common topics:

If these topics do not address your question, please click here to contact customer service.

To Make a Payment
You can make a payment online, call us at 1-844-936-2704, or review our payment options.

To Report a Power Outage on Clay Electric's Lines
Call 1-888-434-9844
Please call the toll-free, automated outage reporting line seven days a week, 24 hours 
a day. Please do not report outages via email, as email communication may not receive immediate attention.

To Report Damage (non-life threatening) on Clay Electric's Lines
Call 1-888-434-9844 or visit our Online Outage Reporting Page
Please stay on the line to report the damage and location. Personnel are on duty seven days a week, 24 hours a day.
Also, stay clear of the damage and warn others.

To Report a Life Threatening Situation
Call 911

Business & Economic Development Team

Derick Thomas, Chief Public Relations Officer
Frank Holmes, P.E., Chief Operating Officer
Troy Adams, Gainesville/Lake City District Manager
Andy Chaff, Orange Park District Manager
Derek Hembree, Palatka/Salt Springs District Manager
Dale Furlong, Keystone Heights District Manager

Central Office

P.O. Box 308
Keystone Heights, Fl 32656
(800) 224-4917

Richard K. (Ricky) Davis 
General Manager & CEO

Frank Holmes, P.E.
Chief Operating Officer

Justin Williams
Chief Officer of Corporate Services
& Human Resources

Mark Maxwell
Chief Financial Officer

Toby Moss
Chief Information Officer

Cheryl Rogers
Chief Audit Officer

Derick Thomas 
Chief Public Relations Officer
 

District Offices

Our offices are open Monday-Friday, 8 a.m.-5 p.m.

Keystone Heights map and directions
65 SW Citrus Avenue 
P.O. Box 308
Keystone Heights, FL 32656-0308
(352) 473-4917 FAX (352) 473-1403
Dale Furlong, District Manager

Gainesville map and directions
11530 NW 39th Avenue
Gainesville, FL 32606
(352) 372-8543 FAX (352) 337-8117
Troy Adams, District Manager

Lake City map and directions
1797 SW SR 47 
Lake City, FL 32025-2935
(386) 752-7447 FAX (386) 961-0117
Troy Adams, District Manager 

Orange Park map and directions
734 Blanding Blvd
Orange Park, FL 32065-5798
(904) 272-2456 FAX (904) 276-6733
Andy Chaff, District Manager

Palatka map and directions
300 North State Road 19
Palatka, FL 32177-2498
(386) 328-1432 FAX (386) 312-4017
Derek Hembree, District Manager

Salt Springs map and directions
P.O. Box 5500
25180 E. County Road 316
Salt Springs, FL 32134-5500
(352) 685-2111 FAX (352) 685-4217
Derek Hembree, District Manager

 

Communications Division:

Kathy Richardson, APR, CCC
Communications Manager

Randy Atkins
Audio/Video Services Specialist

Justin Caudell
Editor

Laurel Ring
Communications Specialist

 

Energy Services Division:

Glenn Stanley
Energy Services Manager

 

Safety Division:

Justin Williams
Chief Officer of Corporate Services & Human Resources

Chris Altman
Safety & Training Coordinator

Dustin Shepherd
Safety & Training Specialist