Due to the continuing rise of natural gas prices, Clay Electric Cooperative will implement an increase in its rates, beginning with May billing cycles. This is the second rate... Continue Reading ›

A forecast team from Colorado State University has predicted an above-average level of activity in the Atlantic basin this hurricane season. The CSU Tropical Meteorology... Continue Reading ›

Due to rising costs to generate power, Clay Electric Cooperative will implement an increase in its rates, beginning with April billing cycles. Members using the industry household... Continue Reading ›

Members are invited to the co-op’s 84th Annual Meeting on Saturday, March 26 at the football stadium at Keystone Heights Junior/Senior High School. Gates will open at 8:30 a.m.... Continue Reading ›

The 84th Annual Meeting video report is now available. The video features an overview of the past year and the announcement of trustee election results. We will also announce the... Continue Reading ›

Clay Electric Cooperative’s Board of Trustees has declared a $12 million Capital Credits refund for members who received service from 1992 through 2020. Capital Credits reflect... Continue Reading ›

Contact Us

Who/Where to Contact at Clay Electric

If you need an email response, set your filter and/or spam blocker to accept mail from @clayelectric.com

Services/General Inquiries

If you have a question concerning payments, billing, service or power restoration,
check the FAQ page for answers to frequently asked questions.

You may also select one of the following most common topics:

If these topics do not address your question, please click here to contact customer service.

To Make a Payment
You can make a payment online, call us at 1-844-936-2704, or review our payment options.

To Report a Power Outage on Clay Electric's Lines
Call 1-888-434-9844
Please call the toll-free, automated outage reporting line seven days a week, 24 hours 
a day. Please do not report outages via email, as email communication may not receive immediate attention.

To Report Damage (non-life threatening) on Clay Electric's Lines
Call 1-888-434-9844 or visit our Online Outage Reporting Page
Please stay on the line to report the damage and location. Personnel are on duty seven days a week, 24 hours a day.
Also, stay clear of the damage and warn others.

To Report a Life Threatening Situation
Call 911

Business & Economic Development Team

Derick Thomas, Chief Public Relations Officer
Frank Holmes, P.E., Chief Operating Officer
Troy Adams, Gainesville/Lake City District Manager
Andy Chaff, Orange Park District Manager
Derek Hembree, Palatka/Salt Springs District Manager
Dale Furlong, Keystone Heights District Manager

Central Office

P.O. Box 308
Keystone Heights, Fl 32656
(800) 224-4917

Richard K. (Ricky) Davis 
General Manager & CEO

Frank Holmes, P.E.
Chief Operating Officer

Justin Williams
Chief Officer of Corporate Services
& Human Resources

Mark Maxwell
Chief Financial Officer

Toby Moss
Chief Information Officer

Cheryl Rogers
Chief Audit Officer

Derick Thomas 
Chief Public Relations Officer
 

District Offices

Our offices are open Monday-Friday, 8 a.m.-5 p.m.

Keystone Heights map and directions
65 SW Citrus Avenue 
P.O. Box 308
Keystone Heights, FL 32656-0308
(352) 473-4917 FAX (352) 473-1403
Dale Furlong, District Manager

Gainesville map and directions
11530 NW 39th Avenue
Gainesville, FL 32606
(352) 372-8543 FAX (352) 337-8117
Troy Adams, District Manager

Lake City map and directions
1797 SW SR 47 
Lake City, FL 32025-2935
(386) 752-7447 FAX (386) 961-0117
Troy Adams, District Manager 

Orange Park map and directions
734 Blanding Blvd
Orange Park, FL 32065-5798
(904) 272-2456 FAX (904) 276-6733
Andy Chaff, District Manager

Palatka map and directions
300 North State Road 19
Palatka, FL 32177-2498
(386) 328-1432 FAX (386) 312-4017
Derek Hembree, District Manager

Salt Springs map and directions
P.O. Box 5500
25180 E. County Road 316
Salt Springs, FL 32134-5500
(352) 685-2111 FAX (352) 685-4217
Derek Hembree, District Manager

 

Communications Division:

Kathy Richardson, APR, CCC
Communications Manager

Justin Caudell
Editor

Jacob Cherena
Audio/Video Services Specialist

Laurel Ring
Communications Specialist

 

Energy Services Division:

Glenn Stanley
Energy Services Manager

 

Safety Division:

Justin Williams
Chief Officer of Corporate Services & Human Resources

Chris Altman
Safety & Training Coordinator

Dustin Shepherd
Safety & Training Specialist