Beginning Nov. 1, you can call one phone number to make a bill payment or report an outage at your home or business: 1-855-939-3840.

You can also text the word OUT to report an outage, or STATUS to get outage updates. (To use this feature, you must have a single active account and be a registered MyClayElectric user with a phone contact associated with a registered email.)

The customer service phone number will remain the same: 800-224-4917.

Just a reminder - the best way to pay your bill or communicate an outage is still through the free MyClayElectric app.