Tropical Storm Nicole restoration is substantially complete

UPDATE - Friday, 2:30 p.m.: We have substantially completed restoration after Tropical Storm Nicole swept through our area Thursday and began causing widespread outages. We expect all remaining members without power - about 930 hit hardest in Alachua and Marion counties and outlying areas - to have their service back by 10 p.m. tonight. The storm caused several individual outages that take longer to restore and some areas have more extensive damage to repair. Crews will work until power is restored to every member.

(9 a.m.) About 5,700 Clay Electric members remain without electricity due to Tropical Storm Nicole as of Friday, Nov. 11, at 9 a.m.

Both cooperative mutual aid and contract crews are assisting Clay Electric’s personnel in the restoration process. Our district offices will remain closed to the public on Friday, Nov. 11 to allow our personnel to focus on restoration efforts.

Here are some things to keep in mind:

  • There are still some low-hanging or downed power lines in our area at this time. These lines may still be energized, so please avoid going near them and never touch them. For life-threatening situations, please call 911. To report damage (non-life threatening) on our lines, please call 1-800-224-4917 or report it through MyClayElectric.
  • If you or a family member depend on power for medical reasons, have somewhere to go that is out of harm’s way, or have a generator handy.
  • If you use a generator, know how to operate it safely, and do not hook it up to your home’s wiring system. It could backfeed into our distribution system and kill or injure personnel making repairs.
  • The MyClayElectric mobile app and web portal is set up to inform members that Clay Electric is aware of their outage. If members still need to report outages, they may report them through MyClayElectric or call 888-434-9844.

Information and updates will be shared on Facebook and throughout the restoration process.